Privacy Policy

Introduction

Alt Beverage Ltd (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you provide when visiting our website or using our services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information.

By accessing our website, you agree to the terms outlined in this Privacy Policy.

Information We Collect

We may collect the following types of information:

Personal Information

Full name
Company name
Email address
Telephone number
Billing and shipping address
Country and location information
Any information submitted through contact forms or inquiries

Business Information

Purchase inquiries
Product requests
Transaction records
Business communication records

Automatically Collected Information

When you visit our website, we may automatically collect:

IP address
Browser type
Device information
Operating system
Website usage data
Pages visited and time spent on the website

How We Use Your Information

We use the information collected to:

Respond to inquiries and customer service requests
Process orders and transactions
Provide product information and quotations
Improve our website and services
Send updates regarding products and services
Maintain business records
Prevent fraud and unauthorized activities
Comply with legal obligations

Cookies and Tracking Technologies

Our website may use cookies and similar technologies to improve user experience and analyze website performance.

Cookies help us:

Remember user preferences
Improve website functionality
Monitor website traffic
Enhance security

You may disable cookies through your browser settings, although some website features may not function properly.

Sharing of Information

Alt Beverage Ltd does not sell, rent, or trade personal information to third parties.

We may share information with:

Logistics and shipping providers
Payment processors
Professional advisors
Government authorities when required by law
Service providers assisting with website operations

All third-party service providers are expected to maintain the confidentiality and security of your information.

Data Security

We implement reasonable administrative, technical, and physical safeguards to protect personal information against unauthorized access, disclosure, alteration, or destruction.

While we strive to protect your information, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

International Data Transfers

As an international trading company operating across multiple countries, your information may be transferred to and processed in jurisdictions outside your country of residence.

By using our website and services, you consent to such transfers where permitted by applicable law.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices, content, or security of external websites. Users should review the privacy policies of those websites before providing personal information.

Data Retention

We retain personal information only for as long as necessary to:

Fulfill business purposes
Comply with legal obligations
Resolve disputes
Enforce agreements

When information is no longer required, it will be securely deleted or anonymized.

Your Rights

Depending on applicable laws, you may have the right to:

Access your personal information
Correct inaccurate information
Request deletion of your information
Restrict or object to certain processing activities
Withdraw consent where applicable

To exercise these rights, please contact us using the information provided below.

Children’s Privacy

Our website and services are intended for business and commercial purposes and are not directed toward individuals under the age of 18. We do not knowingly collect personal information from children.

Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Changes will become effective immediately upon posting on this page. We encourage users to review this policy periodically.

Contact Us

If you have any questions regarding this Privacy Policy or our data practices, please contact us:

Alt Beverage Ltd

Email: info@altbeveragesltd.com

We will make reasonable efforts to respond to your inquiries promptly.

Processing Time

Orders are typically processed within 2-5 business days after payment is received.
Processing times may vary depending on order volume and inventory availability.
Customers will receive a confirmation email with tracking information once the order has been shipped.

Shipping Methods & Delivery Times

We ship via reliable freight carriers for pallet-sized orders.
Estimated delivery times vary based on location and carrier schedules:
- Domestic (U.S.): 5-12 business days
- International: Varies by location and customs processing
Customers are responsible for providing an accurate shipping address to avoid delivery delays.

Shipping Costs

Shipping costs are calculated based on the weight, dimensions, and destination of the order.
Exact shipping fees will be provided at checkout.
Customers may arrange their own freight shipping if preferred—please contact us prior to placing an order.

Damaged or Missing Shipments

If your order arrives damaged, please inspect it upon delivery and report any issues immediately to the carrier.
Contact us at info@wholesaleliquidationpallets.shop within 48 hours of delivery with photos and a description of the issue.
We will work with the carrier to resolve claims and, if applicable, offer a replacement or partial refund.

International Shipping & Customs

We ship internationally, but customers are responsible for all customs duties, taxes, and fees.
Customs clearance times may affect delivery schedules.
Please check with your local customs office for potential restrictions before placing an order.

Order Cancellations & Address Changes

Orders can only be canceled or modified before shipment.
Once an order has been shipped, cancellations or address changes are not possible.
If you need assistance, email us at info@wholesaleliquidationpallets.shop as soon as possible.

For any further inquiries regarding our shipping policy, please contact us at info@wholesaleliquidationpallets.shop. We appreciate your business and look forward to serving you!